freebike

Polski

FAQ

How much does it cost to rent a bike?

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How to rent a bike?

1. Arrive at the Park-e-Bike System Station located within P&R Czerwone Maki.

2. After registration, log in to the app with your LOGIN and PIN number. If you are asked to do so, fill out the form available from the service station employee.

3. Enter the Park-e-Bike station. Using the app, scan the QR code located on the back of the bike behind the saddle. Press the brake lever twice to activate the bike.

4. To block a bike in Krakow or Skawina, press the button = in the app. Press the brake lever twice to put the bike in standby mode. Remember to also use the lock integrated into the bike - the code for the lock will be available in the app.

5. Exit the standby mode in the app.

6. Arrive at the Park-e-Bike System Station located within P&R Czerwone Maki.

7. Return the bike and complete the rental in the app. Remember to also use the lock integrated into the bike.

Remember! The bike can be rented and returned only within P&R Czerwone Maki.

Where and when can I use a bike?

1. Bike rental and return is available only at the Park-e-Bike System Station located within P&R Czerwone Maki.

2. The Park-e-Bike System user may use the bike and park it at any publicly accessible point in Kraków and Skawina. The area has been presented on the map - https://park-e-bike.ztp.krakow.pl/stacje.html.

3. The Park-e-Bike System station will be open in 2021 on weekdays from Monday to Friday from 7 am to 9 pm from May 5th.

4. Possibility to rent a bike - till 8 pm.

5. Possibility to return the bike - till 9 pm.

How much does it cost to rent a bike?

The use of electric bikes in the pilot Park-e-Bike system purchased under the Low Carb project. Capacity building for integrated low-emission mobility planning in functional urban areas. Co-financed under the Interreg Central Europe Program for 2014-2020, it is free of charge for Users.

I forgot my PIN or login

Under the Logintab, select the Click to get forgotten password option. Enter your email address registered in the system and your login and PIN will be sent to you.

I can not return the bike

The bike may only be returned at the Park-e-Bike System Station located on the premises of P&R Czerwone Maki.

Android users

If you have difficulty running the application or during ongoing bike rental, manually turn off and turn on location sharing on your phone.